Sales do not end with the processing and delivery of an order. This does not make us better.

Draxides‘ goal is total customer satisfaction. To obtain this, Draxides offers an after-sales service that differentiates us from our competition and includes the following areas:

Although our products are innovative technologies, we know how important traditional advertising “word of mouth” is


Offers and special discounts to frequent customers for next purchases.

Priority purchase on new releases.

Custom communication

Track the customer’s buying experience.

Special attention to the suggestions of improvement that the client makes to us, so this is to know our customers and to improve the efficiency of our services.


We make changes, returns and guarantees available to the client if any unforeseen events occur.

Our repair services are fast and efficient.



Assistance and maintenance on the operation of the product.